TDM and VOIP

Companies Address Telecom Needs of Small Businesses with One-Stop-Shop Service for Hosted VoIP Solution

March 15th, 2006

CompUSA today announced its partnership with Bandwidth.com and Sylantro Systems to offer the first full-featured hosted VoIP service for small and medium-sized businesses in the retail industry. Businesses in need of 10 to 200 lines across a single or multiple locations can now purchase a comprehensive VoIP service solution at CompUSA.

Designed to deliver the highest levels of call clarity and reliability, as well as the most advanced features available for SMB's today, the service features Bandwidth.com's premier VoIP offering, incorporating Sylantro's Synergy VoIP platform. The combined product and service offering will be available beginning in April at CompUSA's more than 240 stores, and supported by CompUSA Techknowledgists with more than 20,000 service professionals nationwide.

"With this partnership, we're offering small and mid-size business owners a solution never available to them before: the ability to select and purchase a comprehensive VoIP system from a trusted national retailer, knowledgeable about their needs and ready to provide the services to get it done right," said Brian Woods, executive vice president of merchandising for CompUSA. "We're excited to offer this new service and product, and also to partner with two world-class organizations like Sylantro and Bandwidth.com. Combined with CompUSA's national presence and Techknowledgist services, we're confident we have every angle covered.

"The Bandwidth.com service includes support for four-digit dialing across multiple locations, automated attendant and fully featured voicemail software, Microsoft Office integration, browser-based system administration and many more business applications. Sylantro's Synergy platform also supports a full portfolio of business IP phones from a variety of leading phone vendors including Vodavi, Mitel, Thomson and Grandstream.

"Partnering with CompUSA to deliver Bandwidth’s hosted VoIP solution is a tremendous accomplishment for our company," said Henry Kaestner, CEO of Bandwidth.com. "We set out to find a top retail partner that not only understands the benefits of offering VoIP to the SMB community but also has the technical knowledge and expertise to market such a service."

"We're pleased to work with CompUSA and Bandwidth.com to provide a full featured hosted VoIP solution for the SMB market. Combining Bandwidth.com's advanced business class VoIP services with CompUSA's excellent retail distribution for the nationwide launch represents a significant industry milestone. This is an indicator of how hosted VoIP services have become mainstream," said Pete Bonee, chairman of Sylantro Systems.